Homeable (“we,” “us,” or “our”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI-powered property search tool and subscription services.
1. Data We Collect
We only collect personal data that you voluntarily provide to us, which may include:
Search Preferences: Preferred districts, budget ranges, and property requirements.
Usage Data: IP address, browser type, and how you interact with our Chatbot.
2. Purpose of Data Collection
We use your personal data for the following purposes:
Subscription Services: To send you periodic property reports, price change alerts, and new listing notifications.
Service Improvement: To analyze user preferences and improve our AI search algorithms.
Communication: To respond to your inquiries or provide technical support.
Direct Marketing: With your explicit consent, to send you information about new features or partner promotions.
3. Legal Basis (Hong Kong Personal Data (Privacy) Ordinance)
In accordance with the PDPO (Cap. 486), we follow the Data Protection Principles:
DPP 1 (Purpose & Manner): We only collect data necessary for the service.
DPP 2 (Accuracy & Retention): We take steps to ensure data is accurate and not kept longer than necessary.
DPP 3 (Use): We only use data for the purposes stated at the time of collection unless we obtain your further consent.
4. Data Sharing and Disclosure
Third-Party Platforms: We do not sell your personal data to third parties.
Partner Agencies: If you request to view a property or contact an agent via our Platform, we may share your contact details with the relevant licensed real estate agent to facilitate your request.
Legal Requirements: We may disclose data if required by Hong Kong law or in response to valid requests by public authorities.
5. Data Security
We implement industry-standard security measures (including SSL encryption and secure database hosting) to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
6. Retention of Data
We retain your personal data only as long as your subscription is active. If you unsubscribe from our services, we will delete or anonymize your data within [e.g., 30 days] unless legal obligations require otherwise.
7. Your Rights
Under the PDPO, you have the right to:
Check whether we hold your personal data.
Request access to your data.
Request correction of any inaccurate data.
Opt-out of direct marketing at any time by clicking “Unsubscribe” in our emails or replying “STOP” on WhatsApp.
8. Cookies
We use cookies to remember your search preferences and analyze site traffic. You can choose to disable cookies through your browser settings, though this may limit some functionality of the Platform.
9. Contact Us
For any questions regarding this Privacy Policy or to exercise your data rights, please contact our Data Protection Officer at: